Returns & Exchanges
At HOMEconcept, we want you to love every piece in your home, which is why we offer a 30-day return window for items in their original condition. If a piece doesn't fit your space or vision, our streamlined process ensures a quick resolution for your peace of mind.
Initiate Your Request
Log into your account and select the order containing the item you wish to return to receive a Return Authorization number.
Pack with Care
Place the item in its original packaging with all protective inserts to prevent damage during transit, as home decor is often fragile.
Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the item, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing